The Making of Trustpilot:

A New London Office Space Designed for Innovation, Trust, and Authenticity

At Dthree Studio, we’re always excited about transforming spaces that inspire and reflect a brand's true essence. Our latest project with Trustpilot is no exception. We’ve poured our heart and soul into creating an office space that not only showcases their brand but also embodies their core values—openness, authenticity, and trust. The result is an environment where every detail has been carefully considered to foster innovation, collaboration, and a sense of belonging for the Trusties who work there.

Trustpilot’s new office

Designing for Trust and Transparency

From the moment you step inside, you know this is a space built with purpose. The design of Trustpilot’s new office doesn’t just reflect the brand’s identity; it actively embodies the ideals of trust and transparency. Glowing stars, visible at every corner, represent the company's core symbol and act as totems—physical reminders of Trustpilot's mission to foster positive human connections. These star accents are more than just branding; they’re an immersive part of the experience, reinforcing the brand’s commitment to authenticity in every interaction.

To bring these values to life, we incorporated natural materials and playful elements of light throughout the office. The strategic use of translucent glass offers a glimpse into different areas of the space, promoting openness and fluidity. The warm, organic textures of the materials contrast with cutting-edge technology, striking a balance that allows both innovation and comfort to thrive. It’s a space where Trusties can feel at home, while also being inspired to do their best work.

A Space Where Innovation and Authenticity Meet

Creating a space that combines warmth with technological sophistication was a key priority for us. The base palette of the office feels natural and homely, with muted tones and inviting textures that make it a comfortable, welcoming environment. Yet, integrated seamlessly throughout the space are high-performing tech elements, like the AV systems in reception that ensure innovation is always at the forefront.

Each area within the office has been designed with a purpose—whether it’s to inspire creativity, facilitate collaboration, or provide a moment of peace. The boardroom, for example, breaks away from traditional designs. It’s not just a space for meetings, but one for celebration, training, and team collaboration. This evolution reflects Trustpilot’s high-performance culture, where every team member is valued and empowered to contribute to the company’s purpose.

Sustainable Approach: Blending the Old and the New:

At Dthree Studio, sustainability is at the core of what we do. For Trustpilot’s office, we wanted to not only create a space that was innovative and inspiring, but one that was also conscious of its environmental footprint. By combining re-used and new furniture, we’ve been able to deliver a design that feels both fresh and sustainable. It’s an office that champions both authenticity and resourcefulness, where every element has been thoughtfully chosen to ensure that Trustpilot’s values are reflected in both the look and feel of the space.

A Homely Environment Where Trusties Can Thrive

Ultimately, the goal of this project was to create a space where the Trusties feel valued, supported, and inspired to do their best work. From the bold murals that reflect Trustpilot’s creative spirit, to the playful interactions with light that make the space feel alive, every design choice contributes to a homely yet high-performance environment. We’ve designed a space that encourages Trustpilot’s team to be their best, authentic selves—a place where they can innovate, collaborate, and grow together.

The Result? A Place to Grow, Thrive, and Connect

At the heart of this new office is a design that celebrates Trustpilot’s core values while empowering its team to thrive in a dynamic, innovative environment. It’s a space where trust, transparency, and human connection are embodied in every design element—from the glowing stars to the carefully chosen materials and tech integrations. It’s a reflection of Trustpilot’s dedication to not only providing great services but also creating a workplace where every Trustie can do their best work.

We’re incredibly proud of this transformation and excited to see how Trustpilot’s team will continue to grow and succeed in a space that’s been designed for them. Here’s to fostering more authentic connections, more trust, and more innovation—one thoughtfully designed office at a time.